In most cases your customers will be aware of the invoice finance relationship and understand that they are paying your invoices to a finance company. This is an important step in preventing fraud and protecting your facility. Your finance company will work with you to communicate the message to your customers.
Some businesses may qualify for a confidential facility; however there is strict criteria to be met.
Invoice finance and factoring are becoming more common place in New Zealand now and most customers will be entirely happy with it.